Build Your Career in Travel

Key Responsibilities

• Manage end-to-end Europe travel operations, from booking to final travel documentation.
• Handle bookings for hotels, transfers, sightseeing, tours, activities, trains and other travel services.
• Coordinate with European DMCs, hotels, suppliers and internal teams for confirmations and amendments.
• Prepare and manage quotations, itineraries, costing and booking confirmations.
• Compare supplier rates and identify the most suitable options based on client requirements.
• Ensure all bookings are confirmed accurately and within agreed timelines.
• Handle booking changes, cancellations, refunds and supplier follow-ups.
• Maintain accurate booking and customer information in CRM/operational systems.
• Coordinate with the sales team to ensure smooth conversion of quotations into confirmed bookings.
• Track booking status, payment deadlines, cancellation policies and supplier commitments.
• Ensure all travel documents and operational details are complete before departure.
• Resolve operational issues and provide timely support during the travel lifecycle.
• Maintain and update supplier information, rates and operational databases.

Key Responsibilities

• Build & Grow Your Travel Network – Develop strong relationships with travel agents, tour operators and industry partners.
• Drive New Business – Identify new opportunities, generate leads and convert relationships into confirmed bookings.
• Represent My Tour Genie – Be the face of our brand in your market and represent MTG at agent meetings, networking opportunities and approved industry events.
• Promote Global Travel Experiences – Introduce our exciting Europe-focused and global destination portfolio to travel partners.
• Grow Your Earning Potential – Benefit from basic remuneration to support business-development expenses along with attractive commission opportunities linked to successful bookings.
• Build Long-Term Partnerships – Develop trusted agent relationships that generate repeat business and sustainable growth.
• Own Your Market – Work independently, plan your sales activities and take ownership of developing your territory and business network.
• Stay Connected with the Team – Participate in regular team interactions, share market updates and collaborate with the MTG team.
• Create a Professional Brand Experience – Represent My Tour Genie with professionalism, integrity and a customer-first approach in every interaction.
• Grow With the Brand – Contribute to the expansion of My Tour Genie while building your own professional presence and travel-industry network.

Key Responsibilities

• Develop New Business – Identify and pursue new MICE opportunities from corporates, travel agencies, event planners and other business partners.
• Generate Leads & Sales – Build a strong sales pipeline through prospecting, networking, referrals, client meetings and industry events.
• Manage Client Relationships – Build and maintain strong relationships with existing and prospective clients to drive repeat and new business.
• Understand Client Requirements – Identify client objectives, budgets, preferences and event requirements to develop suitable MICE proposals.
• Prepare & Present Proposals – Coordinate and present customized proposals, itineraries, quotations and presentations based on client requirements.
• Manage Sales Conversion – Handle negotiations, follow-ups and commercial discussions to convert enquiries into confirmed business.
• Develop Corporate Accounts – Identify key corporate accounts and develop long-term business relationships with decision-makers.
• Coordinate MICE Operations – Work closely with internal teams, suppliers and destination partners to ensure smooth execution of confirmed programmes.
• Explore New Opportunities – Identify new destinations, products, markets and business opportunities to expand the MICE portfolio.
• Track Sales Performance – Maintain an updated sales pipeline, follow up on enquiries and provide regular sales activity and business reports.
• Attend Industry Events – Participate in trade shows, networking events, client meetings and industry activities to generate business and strengthen market presence.
• Achieve Business Targets – Work towards assigned sales, revenue and business-development objectives while maintaining strong client relationships.

Key Responsibilities

• Develop New Travel Products – Research and create unique, competitive holiday packages across Europe and other long-haul destinations.
• Build Attractive Itineraries – Design well-planned itineraries combining destinations, hotels, sightseeing, experiences, transportation and other travel services.
• Discover New Destinations & Experiences – Identify emerging destinations, unique experiences and new travel concepts that can add value to the product portfolio.
• Develop Supplier Partnerships – Identify, negotiate and build strong relationships with hotels, DMCs, attractions, transport providers and other destination suppliers.
• Create Competitive Packages – Develop products with the right combination of inclusions, pricing, quality and flexibility to meet market and customer requirements.
• Research Market Trends – Monitor destination trends, competitor offerings, traveller preferences and market demand to identify new product opportunities.
• Manage Product Pricing – Work on costing, margins, mark-ups and package pricing to ensure products remain commercially viable and competitive.
• Maintain Product Content – Ensure itineraries, inclusions, exclusions, hotel information, sightseeing, terms and other product details are accurate and up to date.
• Work With Sales & Operations – Collaborate with sales and operations teams to understand market requirements and ensure products can be effectively sold and delivered.
• Support Product Launches – Prepare product information, itineraries and sales material required to introduce new destinations and packages to the market.
• Continuously Improve the Portfolio – Review existing products, identify gaps and enhance itineraries, suppliers, experiences and pricing based on market feedback and performance.
• Grow the Destination Portfolio – Take ownership of expanding and strengthening the Europe and long-haul product range with fresh, differentiated and commercially attractive offerings.